INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will match the item shown in the picture. We strive to ensure that our product images accurately represent the look, texture, and packaging of our beauty products. Please note that slight variations in color may occur due to lighting and monitor settings.

Where can I view my sales receipt?

After completing your purchase, a sales receipt will be emailed to the address you provided at checkout. If you can't find the email, check your spam or junk folder. You can also log in to your account on our website to view and download your sales receipt under the "Order History" section.

How can I return an item?
If you need to return an item, please contact our customer service team at elhujaj135@gmail.com within 30 days of your purchase. We will provide you with detailed instructions on how to return the product. Please ensure the item is unused and in its original packaging for a full refund or exchange.
Will you restock items indicated as “out of stock?”

We do our best to restock popular items as quickly as possible. If an item is listed as “out of stock,” please sign up for restock notifications on the product page. We will notify you via email as soon as the item becomes available again.

Where can I ship my order?
We currently ship orders to all locations within [your shipping regions, e.g., the United States and select international destinations]. During checkout, you’ll be able to enter your shipping address and view available shipping options. If you have specific shipping inquiries, please contact our customer service team for assistance.
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